Snohomish County 911 centers received more calls on Aug. 29, than any other day to date this year. SNOCOM received 1,616 calls and SNOPAC received 3,751 calls. That’s 627 more calls than the number of calls received on July 4, which is usually the day with the highest call volume each year. To put this in perspective, the storm generated 10 times the number of 911 calls than the call centers normally receive on Saturdays.

Fall is coming and with it the likelihood of more stormy weather.

Snohomish County officials are asking for the public’s help by keeping 911 lines open for emergencies during these busy times. To report a power outage, call the PUD directly at 425-783-1001 or toll free at 1-877-783-1001, 24 hours a day, seven days a week – not 911.

To report a life-threatening situations or a hazard to public safety, such as a downed power line or a tree across the road, 911 is the number to call.

With the ability of 911 centers to receive texts in Snohomish County the same guidelines apply. Also, remember residents may also text to 911. Some scenarios where texting 911 would be appropriate include:

· Deaf, hard of hearing or individuals with speech disabilities

· Caller is unable to speak due to a medical or other condition

· When speaking out loud would put the caller in danger such as a home invasion, an abduction, a domestic violence incident or an active shooter scenario

Remember to keep 911 lines open for emergencies by following these guidelines.